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VideoSlots is building a reputation as the online mecca for slots. They have been around now for about 5 years which is putting them into the established bracket. The website is slick and easy to navigate with a very up to the minute feel. Currently running 1500 games yes that’s right 1500! From a vast selection of software developers that all run seamlessly together. The selection of online casino games is truly stunning there can’t be many brands that have embraced the multi-platform to the extent VideoSlots have. Having so many developers work in their stable allows VideoSlots to take full advantage of the networked progressive jackpots and they have an impressive line up.
Welcome To The Pleasure Dome
The usual welcome bonus is offered upon sign up. This online casino bonus is a 100% match bonus up to €200 with an additional €10 free. Not only that but VideoSlots at the moment give you 11 free spins as well. Read the terms and conditions carefully because there are quite tight time frames to the casino bonuses given at VideoSlots. This is an area that seems to get a lot of chatter in the forums. The issue is nobody bothers reading them the result is disgruntled players. Your best bet is to not accept the bonus if you can’t be bothered to read a couple of pages. The casino bonuses don’t stop there. VideoSlots have a cash back scheme where they funnel back 25% of their profit. The more you bet the bigger the slice of cash back you get. The loyalty scheme has gifts, cash bonuses and holidays with regular promos on top this online casino likes to give something back.
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Forums Keep Them Honest
There has in general been a fair bit of chatter in forums about VideoSlots. Any business dealing with the public will upset some and mistakes will happen. It’s how those mistakes are dealt with that sorts the men from the boys. The fact that administrators actually take the time to reply to forum questions and complaints shows commitment. If you read the threads to their conclusion you see that VideoSlots will readily admit when they have made a mistake and will do their very best to correct it. Lasting over 5 years in this business is tough enough. Customer service and complaints admin are crucial to maintaining an online casino. The online casino world is very much a big family and forums do carry some weight. So it is nice to see a casino engaging with its customer base.
Regulated All Over The Place
|Operator:||Panda Media Limited|
|Address:||Panda Media Limited, Level 2 & 3, The Space, Alfred Craig Street, Pieta, Malta|
Firstly VideoSlots are an exception to the rule. They have a license issued by Curacao normally that would be a death knell. The parent company is based there. However the gaming side is based in Malta so the online casino has MGA certification. They also accept UK players so in accordance with UK gambling law they are regulated by the UK Gambling Commission. All this boils down to a well regulated trustworthy site. All the games are tested and independent labs supply payout tables. Having the Thawte logo on the website is another reassuring sign. This top level online security specialist ensures that all payment details and personal information is as safe as possible. The latest ssl encryption and multi firewalls mean making a deposit is safe. The number of banking methods is quite impressive to. While certainly not the most the available methods do all conform to EU regulations are safe, fast and reliable. Whether it’s via bank, wire transfer, e-check or e-wallet you will find a method you can use simply and efficiently.
Live And Direct On A Screen Of Your Choice
The fast growing trend of live dealer online casinos is an expensive set up. So if a brand has one they are committed to the industry. Crooks and charlatans don’t stump up that kind of expense money. VideoSlots runs their live dealer set using NetEnt software not the best there is but none too shabby all the same. The choice is not vast but blackjack and roulette are covered and they play very well. Of course the croupiers and dealers are very personable and professional it goes without saying. The mobile offering is pretty good like the website it is instant play and with over 250 games available it’s up there with the best.
VideoSlots.com have set out from the start to be player friendly. They are open and honest and focused on keeping their players happy. One of the best customer services you will find. Fast payouts are the norm and they even payout at the weekend. They have quickly gained a reputation for caring and sort problems speedily. When you read forums and see that most issues are people not reading terms and conditions most problems are non-starters. The comprehensive RTP tables give information most online casinos could do with copying. By using as many developers’ games as possible the choice of games is astounding. Yes there have been some teething problems but the admin staff do a great job and most issues are resolved. The unique cashback scheme is one feature that makes this online casino stand out. There are no wagering conditions for it is genuinely a loyalty based perk. There are casinos out there that give bigger bonuses yes. The time constraints attached to bonuses are a little restrictive yes. But the whole bonus issue is an area that nobody really likes. Terms and conditions are always going to be a bit complicated. After all they are written by lawyers. A growing number of players are ignoring bonuses altogether. When you look at the gaming experience as a whole VideoSlots.com is making headway in a very competitive market and looks like it’s here to stay. Most reviews give a high rating and there’s good reason for that VideoSlots are doing a great job.